prim14403:Error: “A problem has occurred with your application license: Cannot log on new user, maximum number of concurrent user(s) allowed is 0. Click OK if you would like to see a license summary.” when accessing Project Management

“A problem has occurred with your application license:  Cannot log on new user, maximum number of concurrent user(s) allowed is 0.  Click OK if you would like to see a license summary.”

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Receiving the above error message after loading a new license file.

After clicking OK, the following message appears: “License key Summary: ( License Data not valid. )

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Solution 2:

Run a script at the database level to change the Admin user from a Concurrent license to a Named license. 

Please follow the steps below to change the ‘admin’ user or user_id = 25 to have a Named User license.
1. Create a folder on your local C drive called PRIMA. e.g. C:\PRIMA

2. Download the UpdatetoNamed.zip file to that newly created folder called PRIMA. (UpdatetoNamed.zip located below) 

UpdatetoNamed.zip

3. Unzip the file and Extract the two files to that PRIMA folder. (Two files should be nulicenseUpdate.sql and changetoNamed.bat)

NOTE: changetoNamed.bat file will have to be edited for your SA password, server name, and database name if they differ. Right click on .bat file, then click on Edit.

- For Version 5.0 Standalone edit the bat file to correct the password, server name and the database name as follows: 
   e.g. osql -U sa -P prima -S localhost\primavera -d pmdb$primavera -i C:\PRIMA\licenseUpdate.sql

- For Version 6.0 Standalone edit the bat file to correct the password, server name and the database name as follows:
   e.g.  sqlcmd -U sa -P Prima123Vera -S localhost\primavera -d pmdb$primavera -i C:\PRIMA\licenseUpdate.sql

4. Double click on the changeName.bat file in the PRIMA folder.

5. After double clicking file screen will flash quickly and close. Now you should be able to log back in with the ‘admin’ user.

For MSDE: use osql commands to switch to a named user from concurrent.

1. Go to Start, Run and type cmd
    


2. At the C:\<machine name> prompt, type:
    
   osql  -U privuser  -P privuser  -S localhost\primavera  -d PMDB$primavera 
    
   The server name, which should be entered after the -S, should be the same as that which is listed in SQL Service Manager (double click the SQL server icon in the bottom right corner of the screen).  In previous versions this has been the machine name only, but now it should be followed by the Instance name \primavera.
    
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3. The cursor should then change to 1>, then type:
    
   update privuser.usereng set named_user_flag =’Y’ where user_id=25
    


4. The cursor should then change to 2>, then type:
    
   go
    
   The output should appear similar to that below.
    
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5. Once these steps are complete, launch Project Management and the login should be successful.

For full Microsoft SQL Sever:

1. Open Enterprise Manager


2. expand the tree to show Databases


3. select the database required (PMDB by default). 


4. Expand the database and select Tables.


5. Select the USERENG table, right click and select ‘open table’ ’return all rows’.


6. In the row where user_ID = 25, change the next column named_user_flag from N to Y. 

Solution 4:

Attached is a zip of a utility to update the licenses in the DB. 

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Run the utility, enter correct db connection information.  It is currently set to the 5.0 standalone defaults.

1.  Choose Get.

2.  Highlight the admin user.

3.  Select the Named button. 

4.  Select the Set button to commit to the DB.

licUtil

Some users may get errors regarding msflxgrd.ocx not being registered.

Download the attached msflxgrd.ocx and copy it to the c:\windows\system32 folder, and register with regsrv32.

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 msflxgrd.ocx