| Solution ID: prim23710 |
| Invalid User ID or Password when logging into Administration program |
| Status: Reviewed |
| Version(s): 10.0, 10.1, 11.0 |
From Primavera OCP
| Fact: | User has administrative rights to Expedition Professional / Contract Manager. |
| Problem: | Invalid User ID or Password when logging into Administration program. |
| Problem: | “The user id or password you entered is not valid” message when logging into Administration program. Note: User has administrative rights to Expedition Professional / Contract Manager. |
| Problem: | Cannot log into Expedition Administration / Contract Manager Administration. |
| Problem: | User has administrative rights in the program: can add projects, change project settings, etc., but cannot access Expedition/CM Administration. Gets invalid user ID error. |
| Fix: | A different administrator must add the User to the Administrator IDs list in the Administration application.
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