| Solution ID: prim30196 |
| Error: "Bad public username or password" when logging into Primavera 5.0 Project Management installed on Windows 2003 Server with Service Pack 1 ; Database Configuration Wizard DBConfig fails or disappears |
| Status: Reviewed |
| Version(s): 5.0 |
| Fact: | Client OS Windows 2003 Service Pack 1 |
| Fact: | MS SQL 2000/MSDE |
| Problem: | “Bad public username or password” logging into Primavera 5.0 Project Management on Windows 2003 Server service pack 1 client machine. |
| Problem: | Primavera 5.0 Database Configuration wizard fails during Administer Private Database login with error: “Unable to load DBEXPSDA.DLL” |
| Problem: | Database Configuration Wizard disappears upon connection validation. |
| Cause: | The Primavera 5.0 release CD installs version 1.86.0.0 of C:\Windows\System32\DBEXPSDA.DLL This version of the DBExpress driver is not compatible with Windows 2003 Service Pack 1 |
| Fix: |
Primavera 5.0 Service Pack 1 or later has been tested with Windows 2003 Service Pack 1. Solution ID: prim45999 ”Primavera Project Management version 5.0 Service Pack 3″ NOTE: A remastered Primavera 5.0 SP1 CD 1 is available that includes the updated files and installers. Please contact Primavera Support if you would like the remastered CD shipped to you. |
| Fix: | Alternate workaround: If installing Primavera 5.0 SP1 or later is not an option, download the newer version of the driver (2.5.0.4) from the following Solution: prim27472 ”5.0 SQL Server / MSDE Database create fails on a 2003 Server with Service Pack 1 installed” Ensure that all instances of the dbexpsda.dll has been replaced with the newer version. |