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Database: Oracle |
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Users can log in to Expedition Administration, but receive error when logging in to Expedition.
“Cannot Log into EXPDB, click here to choose another database” |
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Populategroups utility fails with ORA-00917: missing comma error |
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Cannot log in to project database |
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group_info table is blank
To check for this, log into the oracle instance as expadmin user and run the following SQL query:
select * from group_info;
Note: “no rows selected” implies that this table is blank.
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DBSourceCreation.log file on the webserver machine contains errors as below:
Begin
#
java.sql.SQLException: ORA-00917: missing comma
at oracle.jdbc.dbaccess.DBError.throwSqlException(DBError.java:180)
at oracle.jdbc.ttc7.TTIoer.processError(TTIoer.java:208)
at oracle.jdbc.ttc7.Oall7.receive(Oall7.java:543)
at oracle.jdbc.ttc7.TTC7Protocol.doOall7(TTC7Protocol.java:1451)
at oracle.jdbc.ttc7.TTC7Protocol.parseExecuteFetch(TTC7Protocol.java:862)
at oracle.jdbc.driver.OracleStatement.executeNonQuery(OracleStatement.java:1839)
at oracle.jdbc.driver.OracleStatement.doExecuteOther(OracleStatement.java:1764)
at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:2354)
at oracle.jdbc.driver.OracleStatement.executeUpdate(OracleStatement.java:858)
at com.primavera.exponline.install.PopulateGroups.writeGroupInfo(PopulateGroups.java:675)
at com.primavera.exponline.install.PopulateGroups.doPopulate(PopulateGroups.java:321)
at com.primavera.exponline.install.PopulateGroups.<init>(PopulateGroups.java:167)
at com.primavera.exponline.install.PopulateGroups.main(PopulateGroups.java:136)
#
java.sql.SQLException: ORA-00917: missing comma
at oracle.jdbc.dbaccess.DBError.throwSqlException(DBError.java:180)
at oracle.jdbc.ttc7.TTIoer.processError(TTIoer.java:208)
at oracle.jdbc.ttc7.Oall7.receive(Oall7.java:543)at oracle.jdbc.ttc7.TTC7Protocol.doOall7(TTC7Protocol.java:1451)
at oracle.jdbc.ttc7.TTC7Protocol.parseExecuteFetch(TTC7Protocol.java:862)
at oracle.jdbc.driver.OracleStatement.executeNonQuery(OracleStatement.java:1839)
at oracle.jdbc.driver.OracleStatement.doExecuteOther(OracleStatement.java:1764)
at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:2354)
at oracle.jdbc.driver.OracleStatement.executeUpdate(OracleStatement.java:858)
at com.primavera.exponline.install.PopulateGroups.writeGroupInfo(PopulateGroups.java:675)
at com.primavera.exponline.install.PopulateGroups.doPopulate(PopulateGroups.java:321)
at com.primavera.exponline.install.PopulateGroups.<init>(PopulateGroups.java:167)
at com.primavera.exponline.install.PopulateGroups.main(PopulateGroups.java:136)
End |
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Database password contains a dollar sign ($). The dollar sign is used to indicate a replacement variable by the PopulateGroups utility. Using a dollar sign in a password results in an incorrect substitution and thus an invalid data source. |
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- Change database password to remove any/all dollar signs
- Restart database service
- Run server configuration from the webserver machine, specifying the new password defined in step 1
- Ensure, on the final screen of server configuration, “set database connection” and “restart webserver” checkboxes are checked.
- After the web server has been restarted, users should be able to login into project database without problems
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